At 1xbit, your personal data belongs to you. This policy explains exactly what we collect, why we collect it, who we share it with, and what you can do about it — written in plain language, not legal jargon.
Before getting into the full policy, here are the six core commitments 1xbit makes to every Pakistani player regarding their personal data.
1xbit does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used only to operate your account and improve your 1xbit experience — nothing else.
1xbit collects the minimum personal data required to operate your account, verify your identity, process payments, and comply with legal obligations. We do not collect data we have no clear use for.
All data transmitted between your device and 1xbit is protected by TLS/SSL encryption. Sensitive data — including payment details and identity documents — is stored in encrypted form with access restricted to authorised personnel only.
You have the right to access, correct, and in certain circumstances delete the personal data 1xbit holds about you. Requests are processed within 30 days. See the Your Rights section for the full details.
Marketing communications from 1xbit are opt-in. You can unsubscribe from promotional emails at any time from your account settings or via the unsubscribe link in any 1xbit marketing email. Transactional emails (receipts, security alerts) cannot be disabled as they relate to account safety.
Personal data is retained for as long as your account is active and for a defined period after closure as required by our record-keeping obligations. Data no longer needed is securely deleted. Retention periods are set out in Section 8 of this policy.
This Privacy Policy is published by 1xbit ("we," "us," "our," "the Platform"), the operator of the online gaming and sports betting platform accessible at 1xbit-khelo.net. 1xbit acts as the data controller for all personal data collected through the platform, meaning we determine how and why your data is processed.
This policy applies to all individuals who visit, register, or use the 1xbit platform in Pakistan, including registered players, VIP Club members, and individuals who contact our customer support team. It covers data collected through the 1xbit website, mobile browser experience, and all customer communications.
By creating a 1xbit account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we process your data, you should not use 1xbit. For questions, contact us at support@1xbit-khelo.net.
1xbit collects personal data in three ways: data you provide directly, data collected automatically as you use the platform, and data received from third parties such as payment processors or fraud prevention services.
Data you provide directly:
| Data Category | Specific Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration and identity verification |
| Contact Data | Mobile number, email address, city | Registration and account updates |
| Financial Data | Easypaisa/JazzCash number, bank account details, transaction history | Deposits, withdrawals, payment verification |
| Verification Documents | CNIC copy, selfie photograph, proof of payment method | Identity and payment verification (when requested) |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
Data collected automatically:
Data from third parties: Payment processors provide transaction confirmation data. Fraud prevention and identity verification services may provide verification results, risk scores, and flags related to your identity or payment methods.
1xbit uses your personal data for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here. The table below shows the primary purposes and the legal basis for each.
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Account creation and management | Contract performance | Identity, contact, verification data |
| Processing deposits and withdrawals | Contract performance | Financial, identity data |
| Identity and age verification | Legal obligation | Identity, verification documents |
| Fraud prevention and security | Legitimate interest | Device, network, financial, usage data |
| Customer support | Contract performance | Identity, contact, communications data |
| Marketing communications | Consent (opt-in) | Contact, usage data |
| Platform improvement and analytics | Legitimate interest | Usage, device, cookie data (aggregated) |
| Responsible gaming monitoring | Legal obligation / legitimate interest | Usage, financial, betting history data |
| Legal and regulatory compliance | Legal obligation | All categories as required |
Marketing: If you have opted in to marketing communications from 1xbit, we may contact you about promotions, new games, PSL betting events, and VIP Club updates. You can withdraw marketing consent at any time via your account settings or by emailing support@1xbit-khelo.net.
1xbit does not use automated decision-making in a way that significantly affects your legal rights without human review. Automated fraud detection flags are reviewed by a member of our compliance team before any action affecting your account is taken.
1xbit shares personal data with third parties only where necessary and only for the specific purposes listed below. We do not sell your personal data to any third party under any circumstances.
All third-party service providers engaged by 1xbit are contractually required to process your personal data only for the specific purpose for which it was shared and to maintain appropriate security standards. We do not permit our service providers to use your data for their own purposes.
1xbit uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your logged-in session, and understand how players use the site so we can improve it.
Types of cookies used by 1xbit:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your logged-in session, process bets, complete transactions, prevent fraud | No — these are required for the platform to function |
| Functional | Remember your language and game preferences, pre-fill saved payment details | Yes — disabling will affect your experience |
| Analytics | Aggregated data on how players use 1xbit — page visits, session lengths, feature usage. All data is anonymised before analysis. | Yes — from your browser cookie settings |
| Marketing | Track promotional campaign effectiveness and personalise offers. Only active if you have consented to marketing communications. | Yes — via account settings or browser settings |
You can manage cookie settings in your browser at any time. Note that disabling strictly necessary cookies will prevent you from logging in or placing bets. For most Pakistani users accessing 1xbit via mobile browsers (Chrome, Samsung Internet), cookie management is available under the browser's privacy or site settings menu.
1xbit takes the security of your personal data seriously. We implement and maintain a range of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Data Breach Response: In the unlikely event of a data breach that affects your personal data, 1xbit will notify affected players within 72 hours of becoming aware of the breach, describe what data was affected, and explain the steps being taken to address it. If you suspect your account has been compromised, contact 1xbit support immediately.
Despite these measures, no internet transmission or electronic storage system is 100% secure. You also play a role in keeping your account safe: use a strong, unique password for your 1xbit account, do not share your login credentials with anyone, and contact us immediately if you notice any suspicious activity on your account.
As a 1xbit player, you have the following rights in relation to your personal data. These rights can be exercised at any time by contacting us at support@1xbit-khelo.net.
Request a copy of all personal data 1xbit holds about you. We provide this within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data. You can update most contact information directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note: legal retention obligations may limit deletion in some cases.
Request that we restrict processing of your data — for example, while you contest the accuracy of certain data we hold.
Request your personal data in a structured, machine-readable format so you can transfer it to another service where technically feasible.
Object to processing based on legitimate interest, including profiling for direct marketing purposes. We will stop unless we can demonstrate compelling legitimate grounds.
We may need to verify your identity before actioning a data rights request to prevent fraudulent requests being made on behalf of others. Verification typically involves confirming your registered mobile number or email address. We will not charge a fee for standard requests.
1xbit retains personal data for as long as your account is active and for defined periods after account closure. Retention periods are based on the purpose for which the data was collected and any applicable legal or regulatory obligations.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Account lifetime + 5 years | Legal compliance and dispute resolution |
| Transaction and financial records | Account lifetime + 7 years | Financial record-keeping requirements |
| Betting history | Account lifetime + 3 years | Responsible gaming monitoring and disputes |
| Customer support communications | 3 years from last interaction | Quality assurance and dispute reference |
| Marketing consent records | Until withdrawal of consent + 1 year | Evidence of consent for compliance purposes |
| Analytics data (aggregated) | Up to 2 years | Platform performance analysis |
| Fraud investigation data | Up to 10 years | Fraud prevention and law enforcement cooperation |
When data reaches the end of its retention period, it is securely deleted or anonymised. Data that has been anonymised is no longer personal data and may be retained indefinitely for statistical analysis.
1xbit is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. If we discover or are informed that a person under 18 has provided us with personal data through a fraudulent registration, we will immediately close the account, delete all associated personal data (except records required for legal reporting purposes), and return any real money deposited to the originating payment account.
If you believe a person under 18 has registered an account on 1xbit, please contact us immediately at support@1xbit-khelo.net with as much information as you can provide. Age verification requests may be initiated by 1xbit at any time as part of our standard responsible gaming procedures. Full details of our responsible gaming measures are available on the Responsible Gaming page.
1xbit reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new product features, or changes in applicable law. The date at the top of this page shows when the policy was last updated.
Where changes to this policy are material — meaning they significantly affect your rights or how your data is used — we will notify registered players via email or a prominent notice on the platform at least 14 days before the changes take effect. For minor updates such as clarifications or corrections, we may update the policy without prior notice.
We recommend revisiting this page periodically to stay informed of how 1xbit protects your privacy. If you have any questions about a specific change, our support team is happy to explain what has changed and why.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 1xbit handles your personal data, please reach out to us through any of the following channels:
For formal data rights requests (access, deletion, correction, portability), written requests submitted to the email above are preferred as they allow us to keep a clear record and ensure your request is handled correctly.
Remember: 1xbit will never contact you to ask for your full password, full CNIC number, or complete payment card details. If you receive any communication claiming to be from 1xbit and asking for this information, treat it as a phishing attempt and report it to us immediately.
This Privacy Policy should be read alongside our other player agreements:
1xbit protects your data the same way it protects your winnings — with care and without compromise. Register in under two minutes and enjoy live casino, cricket betting, Teen Patti, Baccarat, and jackpot slots.
18+ only. Gambling involves financial risk. Play responsibly.